How to leverage your Dispensing Optician

I love what I do, always have, so I am biased when it comes to dispensing opticians. In my view, a good dispensing optician is one of the best investments...

Small change changes

"Remember always that the recollection of quality remains long after the price is forgotten." Harry Gordon Selfridge One near-universal law of psychology...

Are you a family business?

There is often some confusion around the concept of family business. A lot of people think they have a private business and don’t consider themselves to...

Royal recognition for McGhee, Mosen

Queen’s Birthday Honours have been awarded to two prominent figures in the field of eye care. Auckland-based Professor Charles McGhee has been made an...

Growth vs success: understanding the numbers

All too often, we are driven to believe a chart that does not have a positive slope upward is to be viewed negatively. Growth is generally regarded as...

Prepping for financial year end

Prepping for the end of the financial year is about as mundane a task as a business can perform. Or, at least, the old way was.

Marketing: 2019 digital must-do’s

Optical practices operating in today’s dynamic business climate would likely have noticed an even greater shift in the media landscape and its impact on...

Sensors for today’s practice

Sensors fill our lives. Many of the items we purchase today have sensors of some form to monitor a range of metrics and processes. Browse any website and...

Strategic planning vital for measuring business success

In our experience, we find many businesses rate strategy as hugely important but don’t have the time, skills or knowledge to implement meaningful strategy...

A life-changing event

When he was a young boy, my grandfather lost his right arm at the shoulder after falling off the tram he was travelling on and rolling underneath its wheels....

Practice intelligence: What gets measured, gets done

Today’s practice owner has access to more information and insights into how the practice is performing than ever before. With a focused approach, you will...

Dealing with growth pressures

The goal of most businesses is to grow. Growth is exciting. Growth implies success. More sales, more customers, more staff, more profit… But the reality...

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